Position: Computer & Audio-Visual Technician

Department: ICTS (Infrastructure and Support Services)
Reports to: ICTS Infrastructure and Support Services Supervisor

About the Role:

The Computer & Audio-Visual Technician is responsible for ensuring the efficient operation, maintenance, and support of the University’s computer systems, network infrastructure, peripherals, and audio-visual equipment. The role supports both technical operations and institutional activities by providing reliable ICT and AV services aligned with the University’s mission.

Key Responsibilities:

Technical Support 

• Installs, configures, and updates operating systems and required licenses.
• Installs patches, updates, antivirus software, and approved applications (licensed and open-source).
• Provisions, configures, maintains, and repairs computer workstations and related equipment.
• Installs, maintains, and troubleshoots computer networks (LAN) and network facilities.
• Installs, maintains, and troubleshoots telephone systems (PABX).
• Installs, maintains, and troubleshoots CCTV systems.
• Performs preventive maintenance and troubleshooting of ICT equipment and infrastructure.

Audio-Visual Services 

• Receives, schedules, and logs audio-visual service requests.
• Sets up, operates, and maintains audio-visual equipment (e.g., projectors, sound systems, lighting).
• Provides technical support during University events and activities.
• Ensures readiness and functionality of AV equipment before, during, and after use.

Mission and Identity

• Upholds and promotes the Seventh-day Adventist Church’s mission, values, and beliefs.
• Ensures the University’s programs, policies, and practices are consistent with Adventist principles and standards.
• Fosters a culture of spiritual growth, service, and mission among students, faculty, and staff.

 Other Duties

• Performs other related duties as may be assigned from time to time in support of University Administration and institutional functions.

Key Competencies

1. Technical Support & Systems Management
   Demonstrates proficiency in installing, configuring, maintaining, and troubleshooting computer systems, networks, CCTV, and telecommunication equipment.
2. Audio-Visual Operations
   Operates, maintains, and troubleshoots audio-visual equipment to ensure effective support for classes, events, and institutional activities.
3. Problem-Solving & Troubleshooting
   Identifies technical issues promptly and implements effective, efficient solutions with minimal disruption.
4. Customer Service & Communication
   Provides responsive, courteous support and communicates technical information clearly to users.
5. Integrity & Mission Alignment
   Upholds ethical standards and demonstrates commitment to the mission, values, and service-oriented culture of the University.

 Qualifications:

Education

Minimum:  A graduate of BS IT or BS Electronics Technology

Preferred: A graduate of BS Electronics Engineering

Experience

• At least one (1) year of work experience in computer, network technical support, lights and sound equipment operator and technician.
• Preferably has two (2) years of work experience in technical support of the following: computer hardware, computer network, Private Access Branch Exchange (PABX), CCTV, lights, and sound equipment.

 How to Apply:

Submit your application, including the following:

• Cover letter
• Updated CV/resume
• Transcript of Records (TOR)
• Medical certificate
• Psychological test result
• Certifications (relevant to the job)
• Seminars attended (relevant to the job)
• Recommendation (pastor/ church elder)

Send your application to:  recruitment@aup.edu.ph

Application Deadline: April 27, 2026

Be part of a Christ-centered workplace that values integrity, collaboration, and continuous improvement.